Returns & Exchanges

Due to the perishable nature of our dietary supplements, we offer a 30-day satisfaction guarantee on all first-time purchases to ensure you find your perfect flavor. If you are not completely satisfied with your order, please follow our streamlined process to initiate a return or exchange.

Return Process

  • 1.
    Initiate Your Request

    Visit our online Returns Portal and enter your order number and shipping zip code to begin the process.

  • 2.
    Select Your Reason

    Choose whether you would like to exchange your protein for a different flavor or receive a refund for your unopened products.

  • 3.
    Pack and Ship

    Download your prepaid shipping label, securely pack your items in their original packaging, and drop the parcel at any authorized carrier location.

  • 4.
    Quality Inspection and Refund

    Once our warehouse receives and inspects your return, we will issue a refund to your original payment method or ship out your new flavor within 5-7 business days.