Frequently Asked Questions
Everything you need to know about your favorite boba-inspired protein supplements.
What makes Boba Tea Protein different from standard protein powders?
We bridge the gap between health and indulgence by using authentic tea leaves and high-quality grass-fed whey to recreate the nostalgic flavors of boba shops without the excessive sugar.
How long will it take for my order to ship?
Orders are typically processed within 1-3 business days. Once shipped, domestic delivery usually takes 3-7 business days depending on your location.
Are your products lactose-free?
While our grass-fed whey isolate is filtered to remove most lactose, it is not 100% lactose-free. We recommend our plant-based line for those with severe lactose sensitivities.
What is your return policy?
Due to the nature of food products, we cannot accept returns on opened pouches. However, if there is an issue with your order or damage during shipping, please contact our support team within 14 days.
Do your tea-flavored proteins contain caffeine?
Yes, our tea-based flavors (like Matcha, Taro, and Milk Tea) contain natural caffeine derived from real tea leaves. Specific caffeine content per serving is listed on each product page.
Do you ship internationally?
Yes, we currently ship to select countries including Canada, Australia, and parts of Europe. Shipping rates and customs duties are calculated at checkout.